Helpdesk Senior Representative - ITIL

NTT Data Services · Noida

Source and collection record

Last observed by our collector: 9 October 2026 at 1:08 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 386785

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Collected role description

Join us as a Helpdesk Senior Representative - ITIL, providing technical guidance for problem identification, prioritisation, and resolution across phone, email, and chat channels. Act as a liaison between customers and internal teams, requiring strong troubleshooting skills and experience with MS Windows, PC hardware, and MS Office. Ideal for graduates with excellent customer handling and communication skills. Join us as a Helpdesk Senior Representative - ITIL, providing technical guidance for problem identification, prioritisation, and resolution across phone, email, and chat channels. Act as a liaison between customers and internal teams, requiring strong troubleshooting skills and experience with MS Windows, PC hardware, and MS Office. Ideal for graduates with excellent customer handling and communication skills.