Helpdesk Senior Associate-ITSM

NTT Data Services · Bangalore

Source and collection record

Last observed by our collector: 9 October 2026 at 1:08 am IST. This is not a manual review or a confirmation from the employer.

Employer requisition: 382559

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Collected role description

Seeking a Helpdesk Senior Associate-ITSM to provide L2 technical guidance in problem resolution through phone, email, and chat. The role involves troubleshooting MS Windows, PC hardware, and MS Office, with a focus on ITIL best practices. Ideal for candidates with strong customer handling skills and experience in international calling. Seeking a Helpdesk Senior Associate-ITSM to provide L2 technical guidance in problem resolution through phone, email, and chat. The role involves troubleshooting MS Windows, PC hardware, and MS Office, with a focus on ITIL best practices. Ideal for candidates with strong customer handling skills and experience in international calling.