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Helpdesk Senior Associate - French language

NTT Data Services · Noida

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Employer requisition: 377332

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Collected role description

Seeking a Helpdesk Senior Associate - French language to provide L1/L1.5 technical guidance, resolving reported problems via phone, email, and chat. The role involves acting as a liaison between customers and departments, requiring strong troubleshooting skills and proficiency in MS Windows, PC hardware, and MS Office. Ideal for graduates with B1 French certification and excellent customer service abilities.