Junior Consumer Insight Associate
Moneyview · Bangalore
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Collected role description
<p><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;text-decoration:underline;">Position Overview: Junior Consumer Insights Associate </span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;">About the Role:</span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">We're looking for a Junior Consumer Insights Associate to support consumer research </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">projects by interacting directly with customers and assisting in research execution.</span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">This role is best suited for someone who enjoys talking to people, is curious about </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">consumer behavior, and wants to build a career in market research and consumer insights.</span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">You'll be responsible for conducting consumer interviews, recruiting participants for </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">research studies, maintaining research trackers, and supporting the team with data </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">analysis and reporting.</span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;text-decoration:underline;">Responsibilities:</span><br /><br /><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;">Consumer Research</span></p><ul><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Conduct </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">telephonic interviews and surveys with customers.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Recruit participants for qualitative research studies (FGDs, IDIs, usability testing, </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">etc.).</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Engage customers in meaningful conversations to understand their experiences, </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">needs, and feedback.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Ensure high-quality and timely data collection.</span></li></ul><p><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;">Research Operations</span></p><ul><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Maintain participant databases and research trackers.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Coordinate with internal teams to support ongoing research projects.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Ensure accurate documentation of research activities.</span></li></ul><p><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;">Analysis & Reporting</span></p><ul><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Organize and clean research data.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Support analysis of qualitative and quantitative findings.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Prepare reports, presentations, and summaries using Excel and PowerPoint.</span></li></ul><p><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;font-weight:bold;text-decoration:underline;">Requirements:</span></p><ul><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Bachelor's degree in any discipline.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">1–2 year of experience in customer calling, customer support, </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">telecalling</span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">, </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">collections, market research, or similar roles.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Graduates with excellent communication skills are encouraged to apply.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Strong verbal communication skills in English and Hindi, additional Indian </span><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">language(s) will be an advantage.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Comfortable speaking with customers over the phone.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Good analytical and problem-solving skills.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Working knowledge of MS Excel and PowerPoint.</span></li><li><span style="font-family:Aptos;font-size:12pt;white-space:pre-wrap;">Familiarity with AI tools (ChatGPT, Gemini, etc.) is preferred.</span></li></ul>
Collected experience requirement
1 - 2 Years