Senior DevOps Engineer_Req 117

3Pillar Global · All Locations

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Last observed by our collector: 9 October 2026 at 1:47 am IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<h1 dir="ltr" style="margin-top:24pt;margin-bottom:6pt;">Senior DevOps Engineer — Platform Deployment & Multi-Cloud Infrastructure</h1>Location: [Remote / Hybrid — specify] Team: Platform Engineering / Innovation Employment type: Full-time Work Hours: EST 9am–5pm (EST availability required)<h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">About the role</h2>We are hiring a Senior DevOps Engineer to own and evolve the deployment of our AI-powered application modernization platform (NEXUS) into client production environments. This role is a unique hybrid of Platform Engineering and Technical Advisory. You will not only design the underlying multi-cloud infrastructure (AWS, Azure, GCP) but also partner directly with client IT groups to establish SysOps frameworks. You will leverage our AI-driven automation tools to provision infrastructure, integrate AIOps for anomaly detection and remediation, and ensure clients receive seamless product updates via our Helm-based delivery pipeline. This is a senior individual contributor role that requires a "product mindset"—you are designing for scale, security, and long-term operational sustainability in client environments.<h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">What you will do</h2>Client Collaboration & SysOps Partnership<ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Serve as the primary technical partner to client IT groups, guiding them on best practices for operating bespoke NEXUS implementations.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Work with client-aligned delivery teams to manage the lifecycle of the platform, ensuring timely and reliable product updates via Helm charts.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Collaborate with client stakeholders to tailor infrastructure and operational workflows, ensuring NEXUS integrates seamlessly with their existing enterprise monitoring and ticketing systems.</li></ul>AI-Driven Automation & AIOps Integration<ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Roboto, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Build & Leverage AI for Provisioning: Architect and implement AI-assisted workflows to automate the provisioning and configuration of infrastructure across multi-cloud environments.</li><li dir="ltr" style="font-size:11pt;font-family:Roboto, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">AIOps Implementation: Integrate and adopt 3Pillar’s AIOps platform into client ecosystems to enable proactive, automated anomaly detection and incident remediation.</li><li dir="ltr" style="font-size:11pt;font-family:Roboto, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Knowledge Base Evolution: Maintain and refine the AIOps knowledge base, training agents to perform accurate root-cause analysis (RCA) and automate recurring issue resolution.<a href="https://drive.google.com/open?id=1mExaibmeOE144c0jWZsklx5bTKQPA2bzJTC08HkhqVo" target="_blank" rel="noreferrer noopener">1</a></li></ul>Platform & Multi-Cloud Development<ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Evolve our Helm-based platform layer and Terraform module libraries to support standardized, secure deployment patterns across AWS, Azure, and GCP.<a href="https://drive.google.com/open?id=1mExaibmeOE144c0jWZsklx5bTKQPA2bzJTC08HkhqVo" target="_blank" rel="noreferrer noopener">1</a><a href="https://drive.google.com/open?id=17T_FBjpha2njbJe5RpG-9hn5bt_VUF3SJHsURUTcn6s" target="_blank" rel="noreferrer noopener">2</a></li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Design for "Delegation": Move our automation from simple execution to self-adapting workflows that handle ambiguity and get smarter over time.<a href="https://drive.google.com/open?id=11tRoSljBqqJqPLQnt1N_mIKHY9e472UwWk3kPZ21pug" target="_blank" rel="noreferrer noopener">3</a></li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Ensure all infrastructure-as-code and automated remediation scripts meet rigorous enterprise security and compliance standards, including PII access logging and least-privilege IAM.</li></ul><ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;"> </li></ul><h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">Our technology stack</h2>You should be comfortable working with most of the following (or able to ramp quickly):<div dir="ltr" style="margin-left:0pt;" align="left"><table style="border-width:medium;border-style:none;"><colgroup><col width="124" /><col width="500" /></colgroup><tbody><tr style="border-left:1px solid #000000;height:25pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Area</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Technologies</td></tr><tr style="border-left:1px solid #000000;height:38.5pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">IaC</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Terraform (>= 1.5), remote state (S3 + DynamoDB), module versioning via Git tags</td></tr><tr style="border-left:1px solid #000000;height:52pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Cloud</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">AWS (primary for client deployments): EKS, VPC, NLB, EFS, ECR, Route 53, KMS, IAM/IRSA · Azure: AKS, Key Vault, ACR, VNet · GCP: GKE, Artifact Registry</td></tr><tr style="border-left:1px solid #000000;height:38.5pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Kubernetes</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Production cluster operations, storage classes, ingress, HPA, troubleshooting CrashLoop / init failures</td></tr><tr style="border-left:1px solid #000000;height:25pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Packaging</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Helm (umbrella charts, atomic releases), feature-flag-driven deployments</td></tr><tr style="border-left:1px solid #000000;height:52pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Platform services</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">HashiCorp Vault, Keycloak, OAuth2 Proxy, cert-manager, Zalando Postgres Operator, Neo4j, Redis Operator, Strimzi Kafka, Prometheus/Grafana/Loki, Apache Airflow, MinIO</td></tr><tr style="border-left:1px solid #000000;height:52pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Application platform</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Python/FastAPI backend, React frontend, MCP server, background workers, retrieval/RAG services; container images on a private registry (e.g. GHCR)</td></tr><tr style="border-left:1px solid #000000;height:38.5pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">CI/CD & GitOps</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">GitHub Actions, Flux (internal environments), image signing (Cosign)</td></tr><tr style="border-left:1px solid #000000;height:38.5pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Observability & ops</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">kubectl, helm, structured logging (Loki), metrics/alerts, operational runbooks</td></tr><tr style="border-left:1px solid #000000;height:38.5pt;"><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">Security</td><td style="border-left:1px solid #000000;vertical-align:top;padding:5pt 5pt 5pt 5pt;">TLS (Let's Encrypt DNS-01), secrets via Vault/VSO, SSO/OIDC, VPN / CIDR-based ingress controls</td></tr></tbody></table></div><h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">Required experience</h2><ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Client-Facing Advisory & Enablement: Proven experience in a technical advisory or client-facing engineering role. You are comfortable partnering with client IT teams, guiding them through technical adoption, and translating complex platform requirements into operational success.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">DevOps & Infrastructure Expertise: 5+ years in DevOps, SRE, or Platform Engineering. You possess production-grade Terraform experience—architecting modular, multi-cloud IaC frameworks that enable consistent, repeatable deployments across different environments.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">AIOps & Observability: Hands-on experience integrating or managing AIOps platforms or automated observability stacks. You understand the lifecycle of incident response, anomaly detection, and automated remediation.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">AI-Driven Automation: Demonstrated experience building automation workflows. You don’t just write scripts; you build systems that reduce manual operational toil and empower users through self-service provisioning and automated configuration.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Platform Engineering at Scale: Deep expertise in Kubernetes and Helm. You have a track record of deploying and operating complex, multi-service platforms and managing their lifecycle (chart development, values layering, atomic releases).</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Foundational Cloud Operations: Proven AWS expertise (EKS, networking, IAM/IRSA) with a strong aptitude for multi-cloud environments (Azure/GCP).</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Identity & Security: Solid experience with secrets management (HashiCorp Vault or similar) and identity/SSO integration (Keycloak/OIDC).</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Communication & Mentorship: Excellent written and verbal communication. You are able to explain complex technical concepts to non-technical stakeholders and mentor teams on best practices.</li></ul> <h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">Strongly preferred / nice to have</h2><ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Consultative Experience: Prior work as a Solutions Architect, Technical Account Manager, or Implementation Engineer in a SaaS or Managed Services environment.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">AI/LLM Infrastructure: Experience managing infrastructure for AI/ML workloads, including GPU node pools, vector databases (e.g., Neo4j), or RAG (Retrieval-Augmented Generation) pipelines.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">GitOps & Lifecycle: Hands-on experience with GitOps methodologies (Flux, Argo CD) for managing continuous deployment at scale.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Enterprise Compliance: Experience operating within regulated or enterprise environments (PII logging, audit trails, network isolation, SOC2/compliance-heavy workflows).</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Kafka & Distributed Systems: Experience with event streaming platforms (e.g., Strimzi/Kafka) or specialized operators for stateful services.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;"> </li></ul><h2 dir="ltr" style="margin-top:18pt;margin-bottom:4pt;">What success looks like in your first 6–12 months</h2><ul style="margin-bottom:0px;"><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Successful enablement of client IT teams to independently manage and operate the NEXUS platform.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Quantifiable reduction in manual operational toil for clients through the successful adoption of AIOps-driven anomaly detection and automated remediation.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Seamless, low-friction delivery of platform updates via automated Helm-based pipelines.</li><li dir="ltr" style="font-size:11pt;font-family:Arial, sans-serif;color:rgb(31,31,31);background-color:transparent;font-variant:normal;vertical-align:baseline;white-space:pre;">Deployment of robust, AI-provisioned infrastructure stacks that adapt to client-specific demands while maintaining security and compliance.</li></ul>

Collected experience requirement

5+ years