Agency Manager

Niva Bupa · Coimbatore

Source and collection record

Last observed by our collector: 9 October 2026 at 3:41 am IST. This is not a manual review or a confirmation from the employer.

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

How sourcing and classification work · Report a discrepancy

Your application evidence checklist

Mark the statements you can support after reading the employer source. This checklist stays on this page; it does not score your eligibility or submit an application.

Attendance and availability: I checked the employer page for work location, office attendance, start date and duration.Current requisition: I checked the current employer requisition and its application requirements.

0 of 2 checks marked. Keep unresolved requirements as questions for the employer.

Collected role description

<div class="sds-body-l-book sds-text-neutral-body sds-margin-bottom-16" style="font-family:DarwinSans, 'Noto Sans Variable';color:rgb(32,32,32);font-weight:400;font-size:16px;line-height:20px;">Job Description</div><div class="job-description-container" style="font-family:DarwinSans, Roboto, sans-serif;color:rgb(0,0,0);font-size:16px;"><div class="sds-body-m-book sds-text-neutral-title" style="font-family:DarwinSans, 'Noto Sans Variable';color:rgb(19,19,19);font-weight:400;font-size:14px;line-height:16px;">About Niva Bupa:Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s). The company’s purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – ‘Zindagi Ko Claim Kar Le’.As of December 31, 2025, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.2 Lakh agents, 575+ brokers, and over 115 Banca & Other Corporate Agency Partners. The company currently covers 24.5 million lives and has 10,587 hospitals empanelled in its hospital network. Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 4 financial years, having ended Q3FY26 with claim settlement ratio of 94.1%. With an employee base of over 10,100 people, the company is a certified Great Place to Work six times in a row.Role & responsibilitiesJOB SUMMARY(Primary function and purpose of this role)<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Enable achievement of key business outcomes</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Build a quality Agency by focusing on quality of hire and skilling</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ensure adherence to all statutory and compliance requirements</li></ul> KEY RESPONSIBILITIESA. Achievement of Business Plans <ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ability to manage all the parameters of their business;</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Recruitment</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Activisation</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Premium Collection</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Case Rate and Case count</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Persistency</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ensure that the Agents are engaged, motivated and productive by forging a strong relationship</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ensure that Agents are constantly inducted, activated and productive</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Drive the incentive schemes to ensure that the Agents income exceeds benchmark</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Drive the R&R schemes floated by HO, ZO and branch</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Support the Agents in liaison with the HO for addressing their requirements/ concerns</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Being fully compliant to all the norms laid down by the regulators and the company</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Manage channel conflicts in the team</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">To achieve product wise targets & profitability</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Understand the Agents business in depth and seek opportunities for business development and revenue generation</li></ul>B. Team Building <ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Goal setting of all Agents in the team.</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Regular Field observation and Demonstration with the agency force</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Regular Agent visit</li></ul> Key Measures of PerformanceMajor performance assessing criteria and expectations from the role)<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">New GWP</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Renewal GWP</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Renewal no. of cases</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Active agents and PA</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">New Agents Hiring</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Audit findings</li></ul> Key Relationships (Internal / External)(Key internal and external stakeholders)Internal: Agency Team & Cross Functional TeamsExternal: Agents & Policy Holders Preferred candidate profileA. Analytical Skills<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Designing Sales Strategies to achieve the business goals</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Analytical skills to read , interpret MIS</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Skill sets to handle a team of agents to achieve the business goals</li></ul> B. Domain Knowledge<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Sound domain knowledge of the health insurance policies and practice in India</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Good knowledge of the legal and regulatory requirements and compliances</li></ul> C. Leadership Attributes<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Strong written and verbal communication skills</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ability to manage a team, keep it motivated.</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Result orientation</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Ability to spot and utilize opportunities.</li><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Energetic and enthusiastic personality</li></ul> Minimum Qualification<ul style="font-family:Manrope;padding:0px 0px 0px 1.5em;margin:0px;border:0px;line-height:inherit;vertical-align:baseline;list-style:none;color:rgb(46,44,52);letter-spacing:0.175px;"><li style="font:inherit;margin:0px;padding:0px 0px 0px 1.5em;border:0px;vertical-align:baseline;list-style-type:none;">Graduation in any discipline from a recognized educational institute</li></ul> Minimum ExperienceExperience - 1-5 years of relevant work experience.</div></div>