Senior Virtual Business Development Manager
Niva Bupa · Noida
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Collected role description
<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border: none;"> <tbody><tr table_type="formatted" style="border-left: 1px solid black !important;mso-yfti-irow:0;mso-yfti-firstrow:yes;height:16.6pt"> <td width="471" style="width:467.5pt;border:solid windowtext 1.0pt;mso-border-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt;height:16.6pt"> <p class="MsoNormal" align="left"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font: major-latin;mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin">Primary Role Description<o:p></o:p></span></b></p> </td> </tr> <tr table_type="formatted" style="border-left: 1px solid black !important;mso-yfti-irow:1;mso-yfti-lastrow:yes;height:48.1pt"> <td width="471" valign="top" style="width: 467.5pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top-width: initial; border-top-color: initial; padding: 0cm 5.4pt; height: 48.1pt;"> <p class="MsoNormal" align="left"><span lang="EN-US"> </span><span lang="EN-US" style="font-family: Symbol;mso-ascii-font-family:'Trebuchet MS';mso-hansi-font-family:'Trebuchet MS'; mso-char-type:symbol;mso-symbol-font-family:Symbol">·</span><span lang="EN-US"> To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount.<o:p></o:p></span></p> <p class="MsoNormal" align="left"><span lang="EN-US"> </span><span lang="EN-US" style="font-family: Symbol;mso-ascii-font-family:'Trebuchet MS';mso-hansi-font-family:'Trebuchet MS'; mso-char-type:symbol;mso-symbol-font-family:Symbol">·</span><span lang="EN-US"> Responsible for sales targets through Advisor and Inbound and outbound sales.</span><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font: major-latin;mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin"><o:p></o:p></span></p> </td> </tr> </tbody></table> <p class="MsoNormal"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font:major-latin; mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin"> </span></b></p> <p class="MsoNormal"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font:major-latin; mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin"> </span></b></p> <p class="MsoNormal"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font:major-latin; mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin"> </span></b></p> <p class="MsoNormal"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font:major-latin; mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin"> </span></b></p> <table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border: none;"> <tbody><tr table_type="formatted" style="border-left: 1px solid black !important;mso-yfti-irow:0;mso-yfti-firstrow:yes;height:17.5pt"> <td width="471" style="width:467.5pt;border:solid windowtext 1.0pt;mso-border-alt: solid windowtext .5pt;padding:0cm 5.4pt 0cm 5.4pt;height:17.5pt"> <p class="MsoNormal" align="left"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font: major-latin;mso-hansi-theme-font:major-latin;mso-bidi-theme-font:major-latin">Key Roles & Responsibilities:<o:p></o:p></span></b></p> </td> </tr> <tr table_type="formatted" style="border-left: 1px solid black !important;mso-yfti-irow:1;mso-yfti-lastrow:yes;height:50.35pt"> <td width="471" valign="top" style="width: 467.5pt; border-right: 1pt solid windowtext; border-bottom: 1pt solid windowtext; border-left: 1pt solid windowtext; border-image: initial; border-top-width: initial; border-top-color: initial; padding: 0cm 5.4pt; height: 50.35pt;"> <ul type="disc"> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">To Manage the Advisors PAN India virtually from central office.<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">To provide Consistent & Superior Digital Experience to our advisors.<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards. <o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings.<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Address all questions or issues advisors may have<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Communicate with customers to understand their requirements and need if any<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Offer Solutions based on advisors need & Capabilities<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Always strive towards meeting sales targets<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Proper hand holding of assigned advisors for Product , Process , System , Applications training & Learnings.<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'"> Adherence to set processes of updating customer interactions in CRM next.<o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Providing world class Advisor and customer experience. <o:p></o:p></span></li> <li class="MsoNormal" style="color: rgb(11, 83, 148);"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;mso-fareast-font-family: 'Times New Roman'">Needs to have a clear understanding of the internal and regulatory policies. <o:p></o:p></span></li> </ul> <p class="MsoNormal"><b><span lang="EN-US" style="font-family:'Calibri Light',sans-serif;mso-ascii-theme-font:major-latin; mso-fareast-font-family:'Times New Roman';mso-hansi-theme-font:major-latin; mso-bidi-theme-font:major-latin"> </span></b></p> </td> </tr> </tbody></table>