Virtual Relationship Manager

Niva Bupa · Noida

Source and collection record

Last observed by our collector: 9 October 2026 at 3:41 am IST. This is not a manual review or a confirmation from the employer.

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Collected role description

<table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border:none;"> <tbody><tr style="border-left:1px solid #000000;height:20.65pt;"> <td width="471" style="width:467.5pt;border:solid 1pt;background:#00B0F0;padding:0cm 5.4pt 0cm 5.4pt;height:20.65pt;"> Key Roles & Responsibilities </td> </tr> <tr style="border-left:1px solid #000000;height:16.6pt;"> <td width="471" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;padding:0cm 5.4pt;height:16.6pt;"> Primary Role Description </td> </tr> <tr style="border-left:1px solid #000000;height:48.1pt;"> <td width="471" valign="top" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;padding:0cm 5.4pt;height:48.1pt;"> · To achieve sales targets using consultative sales approach, whilst ensuring service levels of our assigned Advisor and customer satisfaction remain paramount. · Responsible for sales targets through Advisor and Inbound and outbound sales. </td> </tr> </tbody></table> <table class="MsoTableGrid" border="1" cellspacing="0" cellpadding="0" style="border:none;"> <tbody><tr style="border-left:1px solid #000000;height:17.5pt;"> <td width="471" style="width:467.5pt;border:solid 1pt;padding:0cm 5.4pt 0cm 5.4pt;height:17.5pt;"> Key Roles & Responsibilities: </td> </tr> <tr style="border-left:1px solid #000000;height:50.35pt;"> <td width="471" valign="top" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;padding:0cm 5.4pt;height:50.35pt;"> <ul type="disc"> <li class="MsoNormal" style="color:rgb(11,83,148);">To Manage the Advisors PAN India virtually from central office.</li> <li class="MsoNormal" style="color:rgb(11,83,148);">To provide Consistent & Superior Digital Experience to our advisors.</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Achievement of Contact policy defined & manage Call handling as Achievement of Contact policy defined & manage Call handling as per defined standards. </li> <li class="MsoNormal" style="color:rgb(11,83,148);">Reach out to existing and new advisors to present our products , Monthly contest , Shortfall & Service Offerings.</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Address all questions or issues advisors may have</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Communicate with customers to understand their requirements and need if any</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Offer Solutions based on advisors need & Capabilities</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Always strive towards meeting sales targets</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Proper hand holding of assigned advisors for Product , Process , System , Applications training & Learnings.</li> <li class="MsoNormal" style="color:rgb(11,83,148);"> Adherence to set processes of updating customer interactions in CRM next.</li> <li class="MsoNormal" style="color:rgb(11,83,148);">Providing world class Advisor and customer experience. </li> <li class="MsoNormal" style="color:rgb(11,83,148);">Needs to have a clear understanding of the internal and regulatory policies. </li> </ul> </td> </tr> <tr style="border-left:1px solid #000000;height:17.5pt;"> <td width="471" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;background:rgb(0,176,240);padding:0cm 5.4pt;height:17.5pt;"> Key Requirements – Education & Certificates </td> </tr> <tr style="border-left:1px solid #000000;height:24.25pt;"> <td width="471" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;padding:0cm 5.4pt;height:24.25pt;"> · Any Graduate </td> </tr> <tr style="border-left:1px solid #000000;height:18.4pt;"> <td width="471" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;background:rgb(0,176,240);padding:0cm 5.4pt;height:18.4pt;"> Key Requirements - Experience & Skills </td> </tr> <tr style="border-left:1px solid #000000;height:24.25pt;"> <td width="471" style="width:467.5pt;border-right:1pt solid;border-bottom:1pt solid;border-left:1pt solid;padding:0cm 5.4pt;height:24.25pt;"> · Good Communication Skills. · 1-2 Years of experience in Insurance industry and preferences in Agency channel. </td> </tr> </tbody></table>

Collected experience requirement

1-2 years