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Account receivable with IT support

ITC Infotech · Bangalore

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Last observed by our collector: . This is not a manual review or a confirmation from the employer.

Employer requisition: PCIIL_0000264167_1

Job type and experience labels are automated discovery categories. The employer determines eligibility. Original experience wording was not retained separately; check the current employer page.

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Collected role description

Application RUN Management Administration Administration and supervision: Manage access rights configure the application and ensure the daily operational performance of Kansys Edge User support: Assist users with technical or functional issues and handle incidents Level 1 and 2 through ticketing platforms and email Management Monitoring reporting: Track application performance analyze recurring issues and propose improvements Update management: Coordinate updates with the vendor and integrator and communicate changes to users Documentation: Maintain up-to-date user guides administration procedures and best practices Security compliance: Ensure compliance with internal standards GDPR cybersecurity etc and enforce IT security policies Support testing campaign with non-regression tests 2 Required Skills Technical Skills Knowledge of Kansys Edge functionalities or another billing application Proficiency with application administration tools and access management Basic understanding of databases and software architectures asset Knowledge of Oracle asset Ability to write functional specifications and test plans Functional Skills Good understanding of business processes and user needs Transversal Skills Strong organization and rigor in following incidents and evolutions Good communication skills and ability to support and train users Analytical mindset and ability to solve problems efficiently Profile Required Masters degree in IT project management or business school Experience in application administration Experience with Kansys Edge or similar tools appreciated

Collected experience requirement

7-20 years